1.  Purpose of collection and use
To handle complaints, including handling complaints.

2.  Collected Information
Name, email, contact information (but not collected when making anonymous reports) In addition, the following information may be generated and collected in the process of using the Service (service usage records, access logs, cookies)

3.  Retention and use period of collected personal information
The Company collects and stores personal information for the purpose of providing services, and will destroy it without delay upon request for deletion of personal information related to civil complaints.