Ethical Management /
Compliance Management
Code of Ethics
-
With a customer-first philosophy, we strive to achieve customer satisfaction and build trust through the quality of our products and services.
-
We conduct our business with integrity and sincerity, adhering to legal regulations, respecting commercial ethics, and ensuring fair and transparent operations.
-
We do not solicit or accept any financial or non-financial benefits from stakeholders related to our business. All transactions with partner companies are conducted fairly and transparently.
-
We do not engage in any improper solicitations or provide any money or valuables to public officials or others in violation of relevant laws.
-
We strive to grow as a sound and prosperous company through rational business activities, pursuing both spiritual and material abundance, and we contribute to social development through community service.
-
We respect our employees as individuals, provide equal opportunities, and treat them fairly based on their abilities and achievements. We also make every effort to foster an environment where their creativity can flourish.
-
We establish a strong sense of integrity and honesty, uphold correct values, and fulfill our mission through continuous self-development and fair performance of our duties.
-
As outlined above, we have established the DK Dongshin Code of Ethics, which serves as the standard for the actions and value judgments of all employees.
Code of Conduct
-
General Provisions
- Purpose
- The purpose of this guideline is to establish the minimum ethical standards that all employees must adhere to.
-
Responsibilities and Duties to Customers
- Code of Conduct
- We always listen to our customers’ feedback, providing the highest quality and service to ensure customer satisfaction, and making customers the top priority in all decisions and actions. Customer complaints are handled promptly and courteously. We do not disclose customer information to third parties or use it for other purposes without prior consent. We refrain from false, exaggerated, or excessive advertising and provide necessary information in a timely manner to enable customers to make informed decisions. We avoid unfair contracts and any actions that may harm the interests of our customers.
-
Compliance with Laws and Fair Competition
- Code of Conduct
- We respect the principles and order of the market economy and engage in fair competition. Employees must not offer or propose bribes or any form of improper benefits, directly or indirectly, to stakeholders. We prioritize compliance management and adhere to domestic and international anti-corruption laws and regulations. All transactions are conducted transparently and fairly, avoiding any form of unfair practices that exploit a dominant position. In transactions with partner companies, the company’s interests are prioritized, with no consideration given to personal gain. We provide necessary information fairly and do not misuse information or technology obtained from partners during transactions.
-
Prohibited Actions for Employees
-
- Prohibition on Receiving or Giving Money or
Other Valuables
-
All employees are prohibited from accepting any form of money, securities, goods, or entertainment such as meals, trips, golf, or other hospitality from business-related stakeholders under any circumstances.
-
- Prohibition on Bribery and
Offering Money or Other Valuables
- All employees are strictly prohibited from proposing or offering any form of money, hospitality, or other improper benefits to government officials, customers, or any third parties, either directly or indirectly, with the intent of influencing specific actions.
-
- Prohibition of Mediation and Solicitation
- All employees are prohibited from using their position or personal relationships to engage in any form of mediation, solicitation, or introduction that could influence another employee’s job performance.
-
- Prohibition of Improper Handling of Duties
- All employees must carry out their duties in a fair and transparent manner, based on legality, propriety, and the principles of integrity and sincerity, guided by sound common sense and conscience.
Reporting / Whistleblowing
-
In the case of reporting with your real name, please provide your name, email, contact number, and password to verify and respond to the outcome.
(*required fields)
-
Your report will be strictly protected and handled fairly.
-
Inaccurate or unfounded defamatory reports will not be processed, so please provide specific details.
-
Additional specific information may be required to verify facts during the investigation process.
-
The report reference number and the password you registered are required to check the status of your report; only the individual who submitted the report can view the results.
-
You can verify successful submission using the reference number, and you can access the processing outcome using the reference number and password provided at the time of submission.
